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We are different, you are unique

Bunch of friends and yes, you can join us!

None of us here is employed by the other, and we do not even consider ourselves colleagues; we are friends whose ties have formed through guiding as we traveled various destinations all over Europe. 

You are unique and precious to us because it is YOU who we share our knowledge with, and we don't want that knowledge to be wasted. YOU are unique because once you're back home, YOU will be sharing that knowledge as its ambassador and YOU will fulfill the mission we strongly believe in: mutual understanding through which the world can be a better place. Inspire us and let us inspire YOU.

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All About Us

Your Travel Experts

At Phoenix Custom Tours, we always strive for complete customer satisfaction. Founded in 2020, Phoenix Custom Tours is comprised of a group of professional tour guides and tour managers who specialize in finding the best deals and rates for each and every client’s specific requirements and delivering those tours we create together with YOU. We rely on our industry experience, vendor knowledge and longstanding industry relationships to ensure your travel experience surpasses your expectations.

Whether planning a destination vacation or a trip across Europe, we have covered it all. Whatever your travel needs are, we’re here to help. Contact us today to receive a free consultation from the best agents and guides in the biz.

Our certified guides were born in Europe and all have a master's degree, most of them in history – our background makes guiding the most enjoyable work for all of us. Every tour guide speaks at least two European languages besides perfect English and has at least 10 years of experience, tons of enthusiasm and rock-solid devotion. Our custom-built European tours allow YOU to enjoy a vacation experience tailored to your desires and far more personal than tour packages. It requires a little bit of effort on your side, but the result will match your specific travel requirements, interests, and passion. 

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Say Hello to Our Guides

Making Travel Easy

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Csaba Koves

The Architect

Csaba has led and organized tours since the late 1990s. He started his career as a teacher and immediately and intensely involved his students in field trips all over Europe, including educational trips, cultural tours, leisure and pleasure trekking and bicycle adventures. He has been in business as a professional tour developer and tour manager for ten years, working for various coach and cruise companies and on his own as a self-employed guide. His expertise lies in creating customized tours and delivering them, mainly with his minivan.

Superpowers: professional, certified and licensed tour guide; licensed commercial bus driver, teacher of history and ESL, historian, running, cycling, skiing, English, German, French and Hungarian.

Andrea Bago

The Imaginative

Andrea studied History and American Studies at Eötvös Loránd University, Budapest. As an Erasmus scholar, she also spent a semester at Humboldt University, Berlin, Germany. She completed a 2-year tour guide training to become a certified tour guide. Phoenix Custom Tours provides her with the opportunity to pursue her love of guiding combined with her passion of history and traveling.

Superpowers: professional, certified and licensed tour guide; teacher of history and ESL, running, cycling, English, German, French and Hungarian


Robert Heinrich

The Zippy

Robert is the type of person who is always on the move. He loves adventure and spending time with people. In his free time, he does extreme sports and loves to travel. When he is not on the road leading a group, he is on the road trying to explore as much of the world as possible. He graduated with a MA in international relations, focusing on history, management and international communication

Superpowers: professional, certified and licensed tour guide; DH and snowboarding, English, Spanish and Hungarian

Mary Racs

The Linguist

Marianna graduated with an MA in International Relations. She also holds a PhD in Modern and Contemporary History. Her language skills include fluent English, German, Hungarian, Portuguese and Spanish. She actively works in all these languages. Marianna has several years of experience working as a certified tour guide and interpreter throughout Europe.


Superpowers: professional, certified and licensed tour guide; historian, interpreter; English, German, French, Spanish, Portuguese and Hungarian

About: Our Agents

It is all about and for YOU

Let us show you the world! At the core of our company, we believe in creating close ties with each customer to best understand their travel needs and preferences. Whether you’re getting ready to backpack through Europe,  preparing to take a World War Tour you will never forget or hoping to visit some of the iconic European capitals, planning a trip has never been easier. Feel free to study how our tours and the planning behind them work before starting your journey with us.

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